Surface-damage service page
Assessment for scratches and suitable surface damage on installed glass. We first consider the scratch, glass type, panel thickness, location, coatings and expected optical result; replacement is the safer route when polishing is not appropriate.
Assessment before polishing
What looks like a surface scratch can vary in depth, spread and visibility. Coatings, glass use and the final optical result also matter.
Review depth, length, pattern, edge proximity and how the mark appears under direct and angled light.
Consider glass type, thickness, coating, tint, existing haze or marks and where the panel is installed.
Decide whether polishing is suitable or whether the damage, use or expected finish makes replacement the better scope.
Photo triage
Useful photos help distinguish the mark from reflections, water deposits or general haze.
Identify whether the visible issue appears to be a scratch, deposit, haze, crack or other damage.
Check relevant glass, surface, access and optical considerations.
Confirm whether scratch treatment is appropriate or replacement should be considered.
Review the treated area from practical viewing angles against the agreed scope.
Scratch-removal FAQ
No. Suitability depends on the scratch depth and spread, glass type and thickness, panel use, coatings, edge proximity and the optical result expected. Some damage is better handled by replacement.
The panel and scratch are reviewed under useful lighting, together with the glass type, location, surface condition, coatings and intended use. Photos can help with triage, but a site assessment may still be required.
Scratch removal is for suitable surface damage; it is not a repair for a cracked or broken panel. Cracked glass should be assessed for replacement.
Send one photo showing the full panel, one close-up with light across the scratch, another from an angle, approximate panel dimensions and a note about where the glass is installed.
New custom mirrors, acoustic glazing and architectural-glass installation belong with Glass Expert Singapore. This page remains focused on assessing existing surface damage.
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